Enterprise AI knowledge base

Your staff ask.
iKB answers, with proof.

iKB reads your company documents, policies and business systems, then gives your team straight answers with the exact source to check. No more digging through shared drives. No more asking the same person every time.

  • Gold Award winner 2026
  • Runs on-premise or air-gapped
Neo2 AI Governance showing sample versioned prompt changes and audit controls.

Governance & Compliance

Neo2 / Synthetic sample data

Example answer

Staff going outstation, can claim hotel or not?

Yes. Hotel stays for approved outstation trips are covered. Keep the receipt and submit the claim within 30 days.

Travel & Claims Policy · p. 7Decision Record saved

Award-winning iKB

Digital Intelligence Gold Award

Gold winner /

About iKB
50connectors readyGoogle Drive, Teams, Slack, Notion, HubSpot and more
132AI model providersPlus your own local, OpenAI-compatible models
6channelsWeb chat, widget, Teams, Slack, Chatwoot and API
25+file formatsPDF, Office, email, audio and video transcripts
Sounds familiar?

Your company already has the answers.
Your people just cannot find them.

Same questions, every single day.

HR, IT and operations keep answering the same things on email and WhatsApp. Their real work waits.

The answer is “somewhere in the drive”.

Policies, SOPs and circulars sit in folders nobody can find. Staff guess, or give up.

AI that cannot show its work.

Public chatbots sound confident but cannot say which document they used. Management cannot sign off on that.

“Our data cannot leave.”

Banks, agencies and hospitals need AI that runs on their own servers, under their own rules.

iKB fixes all four. One platform that knows your documents, answers with sources and runs where you choose.

How it works

Up and running
in three steps.

No coding needed for your staff. Your IT team keeps full control of sources, access and AI models.

  1. 01

    Connect

    Upload files or switch on connectors for Google Drive, OneDrive, Teams, Slack and more. Group sources into topics, each with its own access rules.

  2. 02

    Ask

    Staff ask in plain language in web chat, Teams, Slack or your website. iKB searches only the sources that topic allows.

  3. 03

    Check & act

    Every answer shows its sources. Turn it into a report, slides or a dashboard. A Decision Record keeps the trail for audit.

What your team gets

One platform.
Four big wins.

Search, answers, reports, dashboards and AI controls in one place. No need to stitch five tools together.

01

Reports and slides, done for you

Turn any conversation into a briefing, action plan, slide deck or training material. Every version is saved, and exports can carry your brand.

03

Audit-ready from day one

Decision Records keep the sources and policy checks behind every answer. Export tamper-evident evidence and control which actions can run.

04

Dashboards by just asking

Ask a question, get a chart, KPI or table from approved spreadsheets and live data. Check the calculation, then share it with your team.

See every feature

Full technical details for IT, risk and procurement teams.

Dashboards & analytics

Ask your data a question.
Get the chart.

No need to wait weeks for a report. Ask “Revenue against target this quarter?” and iKB builds the chart, KPI or table from your approved spreadsheets and databases. Click to see the exact query behind it, then share a live dashboard with your team.

Explore dashboards & analytics
iKB Analytics query inspector beside a synthetic dashboard, showing the read-only SQL behind a monthly revenue chart.
Inspect the calculationNative Analytics / Synthetic data
Neo2 Topics Management showing sample corporate services and business operations knowledge bases.
Connected knowledgeNeo2 / Sample data
01 / Search company knowledge

Everything your company knows.
One search away.

Upload documents, import supported public shared files or connect the systems you already use. Keep policies, SOPs, recordings and records in topics, each with its own access rules and AI settings. Staff get the answer and the page it came from.

  • Answers with source references
  • Documents, data and audio transcripts
  • Approved connections and access rules
Explore document search

Business integrations

Works with the tools
your teams already use.

No need to move your files or change how people work. Connect iKB to your documents, chats, customer records and business data. You decide which accounts and actions are allowed.

50Preselected connectors.
Ready to enable.

Platform administrators configure the starting selection. It is not a limit: additional supported connectors can be configured as needed.

  • Google Drive
  • Microsoft OneDrive
  • Notion
  • Confluence
  • Dropbox
  • Microsoft Teams
  • Slack
  • Jira
  • GitHub
  • HubSpot
  • Zendesk
  • Google Sheets
  • Airtable
  • Google BigQuery
  • Databricks

More supported connections

Other options cover office tools, customer service, finance and software development.

  • Google Docs
  • Google Calendar
  • Google Forms
  • Google Meet
  • Google Slides
  • Box
  • Coda
  • Miro
  • Figma
  • Asana
  • Trello
  • monday.com
  • ClickUp
  • Linear
  • Smartsheet
  • Freshdesk
  • Freshservice
  • Intercom
  • Pipedrive
  • GitLab
  • Bitbucket
  • Supabase
  • Zoom
  • Webex
  • Calendly
  • QuickBooks Online
  • Xero
  • Stripe
  • Shopify
  • Mailchimp

Enable a configured connector, authorise the account and approve its actions for each topic. Available operations depend on the provider, permissions and deployment settings.

These are selected supported providers, not the full catalogue or a fixed list of the 50 preselected connectors. Names and logos identify compatible services, not partnerships or endorsements.
Explore integrations
02 / Create reports and training

From answer to report.
In minutes, not days.

Turn a conversation into a briefing, board paper, slide deck or staff quiz. Studio saves every version, and exports can carry your own logo, colours and fonts.

Mix documents with spreadsheet figures. Calculated numbers stay separate from written sources, and forecasts are clearly labelled as projections.

Explore Studio & outputs
Neo2 Studio Activity showing sample briefings, reports, presentations and training outputs.
Studio activityNeo2 / Sample data
03 / Review AI use

Every answer comes
with a paper trail.

A Decision Record shows the sources, policy checks and AI model behind each answer. Review records across six channels and export evidence for your auditors. Your risk team will thank you.

Explore AI governance
Neo2 Decision Records with sample answer records across native chat, WebChat, Teams, Slack, API and OMNI.
Decision RecordsNeo2 / Sample data
Access & privacy controls
Records for human review
Controlled evidence exports
Business use cases

Start with the question
your team asks every day.

Banks, government, factories, hospitals and more. Pick a real daily question and test iKB on it.

See all eight industries
Banking, finance & insurance

Which policy applies to this customer request?

iKB helps banking, insurance and risk teams search approved policies and claims procedures. Answers include source references for staff to check.

Explore the use case
Approved sources

Policy manuals, product terms, claims procedures, Shariah documentation

Access and review

Set access by business role and keep the evidence behind each response. Staff remain responsible for decisions.

Deployment options

Your data stays
where you want it.

Start small with a pilot on one set of documents. When it works, roll out on hosted, private cloud, on-premise or fully air-gapped infrastructure.

Need data to stay in Malaysia, Southeast Asia (SEA) or elsewhere in Asia? Tell us where it must be stored and processed. Same goes for teams in the Middle East and worldwide.

Explore pricing and deployment
Hosted
Fastest start. We manage the environment for your pilot.
Private cloud
A dedicated environment, just for your organisation.
On-premise
Core services and AI models on your own servers.
Air-gapped
Fully local. No external connections at all.

Bring your documents.
We will show you the answers.

Book a demo with real questions from your team. See the answers, sources and controls for yourself.

Book a demo

iKB interface
Product interface / Synthetic sample data

iKB / Product brochure

Get the iKB brochure.

Read about iKB features and deployment options. We will email you the six-page PDF.

We will email you this brochure and send a copy of your request to our team. Reply to the email to speak with us. No newsletter signup. Privacy Policy.

Download the PDF directlyPDF / 4.1 MB